Status pages for each of your clients
If you look after websites or systems for other people, give each client a page of their own, so they can see how their service is doing.
The difficulty of looking after many clients
When something goes wrong, every client wants to hear about their service, not a general message.
- Clients email or call to ask whether a problem is yours, theirs or the host.
- A message to everyone is too vague, and a message to each takes too long.
- Clients want a page that looks like theirs, not like yours.
- There is no tidy record of past incidents to show at a review.
How Orbis Status suits agencies and resellers
Each status page is separate, with its own components, subscribers and branding.
One page per client
Create a separate status page for each client. Plans are priced per status page, and Free is £0. See the pricing.
Client branding and domain
Add their logo and brand colour, and use their own domain such as status.theirbusiness.com. See the white label options.
Remove our branding
Paid plans from Hobby at £11 per month, per status page, remove the "Powered by Orbis Status" link. Cancel any time.
Team roles
Invite colleagues as Owner, Admin or Member, with two-factor login and an audit log. See the team features.
Separate subscribers
Each page has its own subscriber list, so one client's updates never reach another's customers.
Worked example: a small web agency
A fictional agency, Fernhill Digital, hosts websites for a dozen local clients.
Create a page per client
Each page gets the client's name, logo and colour, plus components such as Website and Online shop.
Point their domain at it
The client adds a CNAME for status.theirbusiness.com and the HTTPS certificate is set up automatically.
Post when something happens
When one site goes down, the agency posts to that client's page only, using a saved template.
Show the history at review time
At the quarterly review, the incident history and uptime bars show what happened and how it was handled.
This is an illustration of how the features fit together, not a real customer story.
Frequently asked questions
Is there a limit on pages?
No limit is set on how many pages an account can have. Each page is on its own plan, priced per page, and Free is £0 with limits on subscribers, team members and metrics.
Can clients log in to update their own page?
Yes, you can invite them as team members by email. Choose a role that suits what you want them to do.
Can I hide that we use Orbis Status?
Yes, on any paid plan from Hobby at £11 per month, per status page. The page address can be your client's own domain, which is free on every plan.
