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Guides

Status page guides

Practical, plain-English advice on setting up a status page, running it well and looking after your customers' data.

A pen resting on an open notebookGetting startedHow to create a status pageFrom sign-up to a live page, step by step.
People working at desks in an open-plan officeHow to write an incident updateClear, calm updates for each stage of an incident.A woman working at a desk on a laptopHow to set up a custom domain for your status pageUse status.yourcompany.com with one CNAME record.A man working late at a dimly lit office deskHow to plan scheduled maintenanceGive customers notice and avoid surprises.A small team working around a shared table with laptopsHow to choose status page componentsList what customers use, in words they understand.A software team working at computer screensHow to send status updates from your monitoring toolUse the REST API to update your page from your own tools.A shopkeeper working at the counter of a small shopWhat to say to customers during an outageCalm, honest wording that keeps customers on your side.Network cables running into a server rackGDPR for status page subscribersYour responsibilities, in plain English. Not legal advice.Network cables running into a server rackHow to set up single sign-onLet people sign in with their company account.

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